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Delivery & Returns

Delivery & Despatch

With thousands of items in stock, we endeavour to get your order out as soon as possible. If there are any problems with your order, our team will let you know.

Due to popular demand, there may be a delay in despatch during sale or peak trading periods.

The cost of delivery is calculated during the checkout process based on the delivery location.

Please be aware that on occasions international orders may take longer then expected. We therefore ask that customers give 21 working days for their order to arrive in these instances before we would deem the package as lost.


Delivery Speed

Order Value


Australia & New Zealand - Untracked Delivery

Within 7 - 14 Working Days

$0.00 - $79.99

$80.00 +



USA & Canada Within 7 - 14 Working Days

$0.00 - $74.99

$75.00 +



United Kingdom - Tracked Delivery

Within 1 - 3 Working Days

$0.00 - $34.99

$35.00 +



Europe - Untracked Delivery

Within 7 - 14 Working Days

$0.00 - $49.99

$50.00 +



The Rest of the World - Untracked Delivery Within 7 - 14 Working Days All Orders $11.95

Please Note: Delivery costs to EU destinations include UK VAT at 20%.

Returns & Replacements

If you are unhappy with your goods, you can return them in a saleable condition within 30 days of receipt for a full refund, in line with The Consumer Contracts Regulations (enforced June 2014). The buyer is responsible for the cost of the return postage. We recommend that returns are sent by recorded delivery as we cannot accept responsibility should your returns go missing.

Deramores Retail Limited (Returns)
Unit 1
Sabre Way
United Kingdom